Our Mission is to make a positive and profound difference in our consortia members and client organizations by guiding the development and implementation of a daily improvement culture that strives for end to end enterprise excellence resulting in unfair competitive advantage.
We are strategic and value added partner to our clients and alliances. We specialize in maximizing organization value and growth potential for our consortia members and clients through applied enterprise excellence principles.
We believe the following values are fundamental to our way of operating:
Our client needs are the focal point for Optima. Every day we strive to listen and understand our client needs; we respond to those needs with appropriate solutions. We recognize that the only way we succeed is through service resulting in client success.
We value an environment where imagination, innovation and vision are used to the benefit of our clients and our own business. We believe in creativity before capital.
We seek to help our clients profitably grow their business while we profitably grow ours. Through this growth, our team will have the ability to gain new knowledge, mentor and be mentored. We will continuously improve ourselves and our processes by investing in personal growth and development.
We value a trusting environment based on caring and mutual respect. We believe in direct communication, positive challenge, and sharing our knowledge, experiences and lessons learned with those around us.
We are committed to the highest ethical standards and will always strive to do what is right for our clients, team and community. We will never sell a client something they do not need or something we are not capable of delivering.
We believe that to be the best consultants possible, we must have balance in our lives between spirit, family, self and work. Our policies reflect this pursuit of balance.